By the end, your business is on Pro or Teams, and your first trial gives you the first days for free.
Your plan and its limits are in one place.
In a wide window, select Settings, then Subscription.
On a phone or a narrow window, open Account, then Settings and Subscription.
Done when: you see your current plan and its Plan limits.
Illustrative demo data: Studio Lumière is a sample business.
Pro is for one person; Teams is for a team.
Select Change plan.
Pick Monthly or Yearly: a year costs less than twelve months.
Pro is for one professional; Teams is for up to 20 people.
Done when: the plan cards show the prices you want to pay.
Your first trial lasts 15 days on monthly and 30 days on yearly.
On the plan you want, select the button that starts the trial. With Yearly, the button names the longer trial.
If your business already had a trial, the button upgrades straight away and the first payment is taken then.
Done when: a secure payment page opens.
Heads-up
You enter the card on Stripe’s secure page, not in SkedEz.
Your e-mail is already filled in. Enter your card and its billing address.
Prices include any tax. The page shows what you pay today: nothing during a trial.
Confirm there. The page takes you back to SkedEz.
Done when: you are back in SkedEz.
SkedEz confirms your new plan, usually within a minute.
The panel moves from Payment to Confirming to Active.
Stay on this page until it shows Active, or select View subscription to check later. You also get an e-mail once it is confirmed.
Done when: your new plan shows.
Everything about your plan stays in one place.
Your plan shows its trial and the day of the first charge.
Payment method shows your card; Invoices lists each payment, the first on the day the trial ends.
Later, select Change plan to switch plan or how often you pay, or Cancel plan to stop.
Done when: your plan, card and next charge look right.
| What you see | Likely cause | What to do |
|---|---|---|
| You don’t see Change plan. | Only the owner and admins can change the plan. | Ask the owner or an admin of the business. |
| The plan button offers no trial. | Your business already had its trial: there is one per business. | The plan starts when you pay, and you can cancel it from Subscription at any time. |
| It still says Confirming after a minute. | The payment is still being confirmed. | Open Subscription again in a moment. You get an e-mail once it is confirmed. |
| Your business is already on Pro and you want Teams. | This is a plan change, not a new start: there is no new trial. | Select Change plan, then Upgrade to Teams, and check the review: Due today is a prorated amount for the rest of the current period, paid when you confirm. If Pro is still in its trial, the review says when that trial ends. |
You don’t see Change plan.
The plan button offers no trial.
It still says Confirming after a minute.
Your business is already on Pro and you want Teams.
Found a mistake? Report an error
Yes: 15 days on monthly and 30 days on yearly, once per business, with a card. You are charged when it ends unless you cancel first.
Yes, from your subscription page: switch plan or how often you pay, or cancel.
Pro costs €9.90 a month or €99.00 a year; Teams costs €14.90 a month or €149.00 a year. Prices include any tax.
Create your account on Free and move to Pro or Teams from the app.
